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5 services · Dallas

Leaks, pipes & freezing in Dallas, TX

Pipe problems range from a burst line that needs the water shut off right now to slow pinhole leaks that show up as a high water bill. A licensed plumber finds where the water is escaping, repairs or replaces that section, and tells you whether the rest of the piping is likely to follow.

  • Licensed local plumbers
  • The problem explained before work starts
  • Price agreed before the job begins
Ice forming on a copper pipe outdoors

Leaks, pipes & freezing services in Dallas

Local conditions

Leaks, pipes & freezing in Dallas: what's different

Dallas sits on some of the most expansive clay in Texas, and the soil moves foundations and buried pipes with every wet and dry season. Slab leaks are routine, and they often appear after a dry summer followed by heavy rain.

The February 2021 winter storm burst pipes across Dallas because many homes have plumbing in attics and exterior walls. Insulating attic lines, sealing gaps and knowing where the main shutoff is are now common requests before winter.

Water and sewer in Dallas
Dallas Water Utilities provides water and wastewater service inside the city.
Permits in Dallas
Plumbing permits are issued by the City of Dallas Development Services department.

Dallas housing and plumbing

Older areas like Lakewood, the M Streets and Oak Cliff have pre-war homes with cast-iron drains and some galvanized supply, while much of the metro is 1970s and later slab construction.

Other Dallas conditions that affect plumbing

  • Clay soil and cast-iron drains: Soil movement and aging cast iron under slabs lead to cracked drains, which a camera inspection and hydrostatic test can confirm.
  • Winter ice storms: North Texas gets occasional ice storms and hard freezes, and attic or exterior-wall pipes in heat-built homes are the first to burst.
  • Hard water: Mineral-heavy water shortens water heater life and clogs aerators and tankless heat exchangers.
  • Winter Storm Uri lessons: The February 2021 winter storm burst pipes across Dallas because many homes have plumbing in attics and exterior walls. Insulating attic lines, sealing gaps and knowing where the main shutoff is are now common requests before winter.

Neighborhoods and ZIP codes

Plumbers on Thawline cover Dallas and Dallas County, including Lakewood, Oak Cliff, Lake Highlands, Preston Hollow, Uptown, M Streets. ZIP codes: 75201 · 75202 · 75203 · 75204 · 75205 · 75206.

When to call a plumber in Dallas

  • Water spraying, dripping from a ceiling or pooling on the floor: shut off the main and call right away
  • No water from some faucets on a very cold morning
  • A water bill that jumped without a change in use
  • The water meter moving when every fixture is off
  • Warm spots on a slab floor, or the sound of running water in a wall
  • Low pressure throughout the house or rusty water from older pipes

How these problems start and how to choose between repair options is covered in the leaks, pipes & freezing guide.

Leaks, pipes & freezing questions in Dallas

What should Dallas homeowners do before a hard freeze?

Insulate pipes in the attic and exterior walls, disconnect hoses, know where the main shutoff is, and let faucets drip on the coldest nights. If power goes out for long, shut off and drain the lines.

Should I turn off the water if a pipe bursts?

Yes. Close the main shutoff valve first, then open a faucet on the lowest floor to drain the lines. If water is near outlets or the electrical panel, keep clear and switch off power only if you can reach the panel safely.

More plumbing in Dallas

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