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5 services · Richmond

Leaks, pipes & freezing in Richmond, VA

Pipe problems range from a burst line that needs the water shut off right now to slow pinhole leaks that show up as a high water bill. A licensed plumber finds where the water is escaping, repairs or replaces that section, and tells you whether the rest of the piping is likely to follow.

  • Licensed local plumbers
  • The problem explained before work starts
  • Price agreed before the job begins
Ice forming on a copper pipe outdoors

Leaks, pipes & freezing services in Richmond

Local conditions

Leaks, pipes & freezing in Richmond: what's different

Galvanized supply in Fan and Church Hill rowhouses corrodes from the inside, lowering pressure and leaking at old joints. Renovations over the decades often left old pipe spliced to new, and leaks start at those transitions.

Cold snaps freeze pipes on exterior walls and in unheated rear additions, and vacant rowhouses are especially at risk. Southside suburbs are newer, with copper or PEX.

The Richmond Department of Public Utilities supplies water, and permits for repiping and repairs come from the city's Permits and Inspections division under the Virginia Uniform Statewide Building Code.

Water and sewer in Richmond
The Richmond Department of Public Utilities provides water, wastewater and natural gas service.
Permits in Richmond
Plumbing permits are issued by the City of Richmond's Permits and Inspections division under the Virginia Uniform Statewide Building Code.

Richmond housing and plumbing

The Fan, Museum District and Church Hill have rowhouses and homes from 1880 to 1930, with cast-iron drains, older supply and basements or crawl spaces.

Other Richmond conditions that affect plumbing

  • Combined sewers: Older parts of the city have combined sewers that can back up during heavy storms.
  • Historic rowhouse plumbing: Old drain stacks, galvanized supply and shared walls make repairs in the Fan and Church Hill more involved.
  • City gas service: Because the city provides gas, gas line work and leak calls go through the Department of Public Utilities for emergencies.
  • Hard winters on older homes: Cold snaps freeze pipes in Fan and Church Hill rowhouses with plumbing on exterior walls and in unheated rear additions, and vacant homes are especially at risk.

Neighborhoods and ZIP codes

Plumbers on Thawline cover Richmond and City of Richmond, including The Fan, Museum District, Church Hill, Northside, Carytown, Southside. ZIP codes: 23173 · 23219 · 23220 · 23221 · 23222 · 23223.

When to call a plumber in Richmond

  • Water spraying, dripping from a ceiling or pooling on the floor: shut off the main and call right away
  • No water from some faucets on a very cold morning
  • A water bill that jumped without a change in use
  • The water meter moving when every fixture is off
  • Warm spots on a slab floor, or the sound of running water in a wall
  • Low pressure throughout the house or rusty water from older pipes

How these problems start and how to choose between repair options is covered in the leaks, pipes & freezing guide.

Leaks, pipes & freezing questions in Richmond

Where do pipes freeze in Richmond rowhouses?

In rear additions and along exterior walls. Insulating those lines and keeping vacant units heated prevents most freezes.

Should I turn off the water if a pipe bursts?

Yes. Close the main shutoff valve first, then open a faucet on the lowest floor to drain the lines. If water is near outlets or the electrical panel, keep clear and switch off power only if you can reach the panel safely.

More plumbing in Richmond

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